My True North Necklace
Length: 16-20" Adjustable, Built-in Extender
Lariat drop: 2"
Top Pendant: 8 x 8.5 mm
Bottom Pendant: 7 x 6.5 mm
Available Finishes: 14k Gold (nickel-free), Silver (nickel-free)
I had ordered this for my girlfriend, and she loved it immensely. However, after a couple of months she notified me that one of the gems had fallen out along with a clasp at the back of the necklace. I notified you, and you replaced the item at no cost to me. The only request was that I provided pictures of the item which was more than fair. I look forward to purchasing from your company aplenty for my soon to be wife. It is AWESOME to deal with a company that not only has quality products for the money but also one that stands behind their product.
Tbh it was amazing and I loved the packaging and the box it came in. The item was even way better when I saw it. Absolutely love it!