Social Media Coordinator APPLY NOW

Austin, TX 78758
Full time

Bryan Anthonys is looking for someone to support, optimize and grow our social media properties. With a core focus on community management, content planning and reporting analytics.

RESPONSIBILITIES

  • Manage all brand social channels including Instagram, Facebook, YouTube, Pinterest, TikTok and Twitter
  • Manage social accounts and regularly respond to all direct message requests and comments on the platform.
  • Works closely with the Creative Director to collaborate on needs for Instagram account including writing captions, posting to stories, community management, asset development and partnership content
  • Work closely with Creative team on planning daily/weekly/monthly social content calendar across brand social channels
  • Works closely with Creative team to create unique Instagram Content
  • Proactively and reactively responds to customer inquiries on social platforms to ensure clients requests are received and executed upon in a timely manner and in accordance with our guidelines
  • Build out Snapchat, TikTok, YouTube strategy for the brand in close partnership with Executive team
  • Exercises speed, judgment and escalates questions/issues to the team as needed
  • Develop best-in-class process and system for customer responses
  • Partners with the team to identify and cultivate brand ambassadors, expand community of advocates and influencer outreach
  • Provides copywriting support for content on brand social channels
  • Monitors global news and current events and how it relates to and effects brand social channels and content
  • Working with social insights tools to keep a close eye on content, constantly aware of what is performing (or what is not) and continuing to optimize
  • Record day-to-day performance for all brand social franchises and create weekly analysis to identify key trends, ROI, and revenue drivers
  • Create Monthly recap reports to be shared with Executive team of overall social performance
  • Work closely with team to measure success of influencer partnership
  • Track & report social metrics & KPIs

REQUIREMENTS

  • Bachelor’s Degree or equivalent required
  • Position requires 2-3 years of social media / community management experience
  • Should be a self-starter and have a keen ability to work on multiple projects with multiple cross-functional partners and teams
  • Must be consumer-obsessed, eager to engage with our audience on a daily basis with a fundamental interest in community and trends
  • Must be organized and highly detail-oriented, double-checking work with unprompted follow-through
  • Should demonstrate a passion for the fashion industry
  • Experience working at innovative, fast-paced startups or an indie brand is a plus
  • Team player, and self-motivated, and always proactive versus reactive

BENEFITS

WHY BRYAN ANTHONYS?

Bryan Anthonys is a company that has grown from a 1 bedroom apartment to a multi-million dollar global eCommerce brand in just two years, all while remaining independent. We are a fast moving, direct to consumer organization that is committed to delivering meaningful jewelry at affordable prices. We offer competitive compensation, along with the opportunity to learn and grow in a rapidly expanding market.

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