Hi Cristina, I'm truly sorry to hear about your experience with the Eclipse Pave Ring and the frustration you've felt with our team. We definitely want to make this right, so I'm escalating your case to our senior support team for a priority review. In the meantime, please submit your request through our official returns form here: https://tally.so/r/m6BkNk. Once submitted, our team will review the details and reach out within 2 to 3 business days with a prepaid return shipping label and next steps. One of our team members will be in touch shortly to ensure your concerns are fully addressed.
Thank you,\
Bryan Anthonys Support